Questions & Answers
Helpful information about shopping with NAPTA, our ingredients and wholesale enquiries.
Orders, Delivery & Returns
How can I check delivery charges?
Available delivery methods and charges are shown during checkout for your delivery address. Our current standard UK delivery method is free.
Who should I contact about an order or return?
Please contact info@napta.co.uk with your order reference and a description of your enquiry so we can help.
Products & Ingredients
Where can I find ingredients and pack sizes?
Check the individual product page for the pack size, price and available ingredient information. Contact us before ordering if you need further product details.
Which health foods are available?
Explore Baobab Powder, Hibiscus Flower, Gum Arabic (Acacia Gum) Powder and Moringa Powder in our Health Foods range.
Beauty & Skincare
Where can I compare botanical oils?
Browse our shop for Baobab Seed Oil, Argan Oil and Prickly Pear Seed Oil. Refer to each product page for its size, ingredient details and suggested applications.
Can I ask for more product information?
Yes. Contact NAPTA with the product name and the information you need.
Wholesale & Bulk Enquiries
How do I request a wholesale quotation?
Use the wholesale enquiry form. Include your company, required product, estimated quantity, destination and intended application.
Is there a minimum order quantity?
Minimum quantities and pricing are confirmed individually for your enquiry.
Can I request samples?
Indicate your sample interest in the enquiry form. Sample availability and any costs are confirmed individually.
Can I enquire from outside the UK?
Yes. We welcome enquiries from around the world. Please include your destination so we can confirm supply and delivery options.
Payments & Customer Support
How do I see the available payment options?
The available payment options are displayed at checkout before you complete your purchase.
How can I contact NAPTA?
Email info@napta.co.uk, call +44 7709 776843, or use our contact form.